Tech Support for Businesses

The applications you use on your Mac or PC system, like Outlook or Quickbooks, are critical to the success of your business. When those applications aren’t working properly, it requires time and energy to fix that you could be spending more wisely. Lewallen Technology Services not only fixes your immediate issues with software or hardware, but will also help you build a robust system that will break less often and be easier to fix in the event of a problem.

Remote Management

I  will install software which allows your machines to be remotely managed. That means that most issues can be resolved without needing to physically visit your office which allows me to have you up and running quickly.

System Documentation

Most business systems consist of not only computers, but modems, routers, external hard drives, and a myriad other parts and pieces. In order to address an issue with any piece of your system, it’s first necessary to identify all components, how they’re configured, and how they interact. To streamline the process, I will complete  a baseline documentation so that information is available at a glance, and your issue can be resolved quickly.

Backups and Anti-virus Protection

I will set up and monitor backups and anti-virus protection so that your data is secure and easily recoverable.

Technology Consulting

It’s said that you don’t know what you don’t know—I will sit down with you, take the time to understand your business needs and objectives and recommend ways to strategically invest in your technological systems to bring them up to standard, without spending money on components or processes you don’t need.

Contact LTS to get started today.

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